Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

We provide free shipping on all orders within mainland UK and a flat rate of £15.99 to the rest of the world with International Tracked & Sign. Your tracking number will be sent to you after we have shipped your order.

Which payment methods are accepted in the Online Shop?

We accept all major Credit Cards as well as Bank Transfer.

How long will delivery take?

We ship orders using Royal Mail 2nd Class sign for and International Track & Sign for all orders.

How secure is shopping in the Online Shop? Is my data protected?

We do not share your personal data with third parties.

What exactly happens after ordering?

Once we have received your order, we will send you a confirmation email and after we have shipped your order, you will get a tracking number which will enable you to track your order.

Do I receive an invoice for my order?

Your invoice will be included inside the parcel with your item(s).

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